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The Job Description information below is not detailed but only a summary of each position shown on the chart.(click here to see org chart) |
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Position\Title |
Core Process |
Department |
Objective |
Core Functions |
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Executive |
Executive |
(1) To implement the strategic goals and objectives of the Coffee Industry Board (2) With the Chair, enable the Board to fulfil its governance function
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(1) To give direction and leadership toward the achievement of the CIB’s philosophy, mission, strategy, and its annual goals and objectives (2) Oversees design, marketing, promotion, delivery and quality of programs, products and services (3) Recommends yearly budget for Board approval and prudently manages organization’s resources within those budget guidelines according to current laws and regulations (4) Effectively manages the human resources of the organization according to authorized Personnel policies and procedures that fully conform to current laws and regulations (5) Assures the organization and its mission, programs, products and services are consistently presented in strong, positive image to relevant stakeholders |
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Position\Title |
Core Process |
Department |
Objective |
Core Functions |
| Legal Officer/ Board Secretary |
Licensing | Legal | To provide legal advice to the organization and corporate support to the Board Members |
Ensures and facilitates prosecution of applications to register the trademarks (Jamaica Blue Mountain, Jamaica High Mountain Supreme and Wallenford Estate) owned by the CIB, all around the world Ensures the maintenance of the said trademark registrations and the monitoring of the use of the said trademarks all around the world Receives and processes applications for Coffee Dealers, Coffee Works, Nurseries and Trademark licences Monitors the operations of Coffee Works, Nurseries and Trademark licensees to ensure compliance with Licence conditions Provides legal advice on issues that may arise on a day to day basis within the organization Reviews and approves legal documents and affixes the seal to the same Acts as Secretary to the Board Members and the Coffee Development Trust Fund |
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Position\Title |
Core Process |
Department |
Objective |
Core Functions |
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Certification |
Quality Assurance |
To plan, organize and control the operations of the Quality Assurance Dept to ensure that the coffee intended for sale is of an acceptable standard. To ensure that processors/handlers of coffee implement and sustain appropriate systems to protect the integrity of the product |
Leads and conducts quality assessments (sensory and physical evaluation) tests on coffee during the certification process Provides technical advise and training(internal/external) in areas of quality control in the processing and handling of coffee Makes recommendations for adjustments to features of the certification system where deemed necessary Provides the Director General and other relevant personnel with advice and prescriptions relating to quality assurance matters Ensures the inspection of all coffee works Prepares and submits the annual budget (recurrent/capital) for the quality assurance department and participates in reviews of the same |
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Position\Title |
Core Process |
Department |
Objective |
Core Functions |
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Advisory |
Advisory Department |
To provide liaison between the farmers and the executive management of the Board. To coordinate and monitor all Extension/Advisory activities including training staff and farmers, pest and disease control programmes, research activities, coffee production. Design and prepare and facilitate the implementation of special projects. Provide the Director General with current and relevant update on national and international agronomic and production issues
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Plans, collaborates and monitors the unit’s research activities, crop forecasting, pest and disease surveys and production. Collaborates, plans and implements projects with research organizations, both local and international Plans, coordinates and monitors staff and farmers’ training, demonstrations and tours Prepares and disseminates training tools e.g. pamphlets, brochures consisting of technical information on aspects of coffee production. Analyses data on national coffee production for future planning purposes Advises and assists farmers/investors with technical and developmental planning strategies. Liaises and ensures compliance with requirements of other regulatory agencies, NGOs and the general public Represents the Coffee Industry Board both locally and internationally at meetings, seminars and conferences Assesses environmental impact of specific coffee development project including farms, pulperies and works
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Position\Title |
Core Process |
Department |
Objective |
Core Functions |
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Auxiliary, |
Research, Development & Environment |
To develop, plan, organize, manage, promote, co-ordinate and execute research and environmental programmes and procedures to derive solution to problems/challenges that may arise in relation to the production, processing, handling and storage of coffee. |
Consults with research/scientific institutions locally/internationally to maintain and update laboratory facilities to conduct investigation and experimentation on the essential features of coffee production, processing and storage Advises the organization on equipping and organizing of laboratory facilities to ensure an adequate level of responsiveness to scientific/environmental needs Conducts environmental assessments of current or prospective production and processing facilities Provides information to the industry regarding “best environmental practices” in the production and processing of coffee Initiates, participates and conducts training sessions/seminars/demonstrations etc. for stakeholders and other interest groups in the promotion of environment protection and food safety Monitors environmental performance throughout the industry and promotes best practices Ensures that research activities are carried out to provide up-to-date scientific information on all stages of coffee growth, processing, handling and storage of coffee |
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Position\Title |
Core Process |
Department |
Objective |
Core Functions |
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Auxiliary |
Executive |
To manage the financial, accounting and logistics services of the organization, developing and maintaining the integrity of the processes and the efficient utilization of the financial resources towards achievement of the corporate objectives. |
Develops, implements, monitors and reviews the accounting systems to facilitate the timely and accurate recording and generation of financial information Prepares periodic financial reports for presentation to the Board and the Director General Directs the periodic inventory for the organization; performs periodic test counts on critical items to ensure existence Complies with ethical, guidelines and regulatory requirements Manages the logistics functions of the Board, ensuring accurate receival and dispatch of customer consigned material Checks and signs weight certificates and export documents
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Position\Title |
Core Process |
Department |
Objective |
Core Functions |
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Auxiliary |
Human Resource |
To co-ordinate, plan and direct corporate programs and policies in human resource development, compensation, employee welfare and benefits, industrial relations and safety to give effect to a highly motivated and competent staff to attain the objectives of the Coffee Industry Board as well as to maintain a harmonious industrial relations climate. |
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Position\Title |
Core Process |
Department |
Objective |
Core Functions |
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Auxiliary |
Executive |
To ensure that the CIB’s external or internal communications activities reflect and are consistent with the organization’s mission, policies and objectives. To establish and maintain CIB’s corporate image, ensuring consistent/uniform message. To ensure establishment and maintenance of adequate mechanisms within the CIB for timely sharing of information with CIB’s internal and external publics
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Develops a communication policy Co-ordinates the communication of mission, quality objectives and corporate image to internal and external publics, as required, through appropriate communication channels Receives and coordinates responses to industry-information requests from external and local agencies and the general public as necessary (quarterly, annually, on request) Collates and analyzes data provided by CIB Departments, for preparation of reports as required by key contacts for external agencies Evaluates and responds to applications submitted by foreign companies for importer status Provides support to the Legal Department in evaluating applications for licenses to import Jamaican coffee Evaluates and/or provides guidance on applications for new or private labels concerning Jamaican coffee to be used in the local and overseas markets, using standards established by the Bureau of Standards and the Coffee Industry Board
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Position\Title |
Core Process |
Department |
Objective |
Core Functions |
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Certification |
Quality Assurance |
To inspect coffee processing facilities and to guide entities involved in the processing of coffee in producing and maintaining the requisite product quality. |
Assesses physical facilities for the granting of new licences as well as operations/processes in respect of Licence renewals; makes recommendations for improvements where necessary. Monitors the local coffee trade by:
Inspects coffee collected at depot to ensure that only good quality cherries are accepted Carries out cup-test analyses on coffee and other Organoleptic assessments of coffee Trains new recruits in inspectorate role
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Position\Title |
Core Process |
Department |
Objective |
Core Functions |
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Certification |
Quality Assurance |
To monitor and maintain the integrity of the Coffee Industry Board’s quality standards and to help to protect and preserve the image and integrity of the Jamaican coffee. |
Inspects processing works to ensure compliance with standards; makes recommendations for improvements where necessary Monitors the local coffee trade by:
Inspects coffee collected at depot to ensure that only good quality cherries are accepted Carries out cup-test analyses on coffee and other Organoleptic assessments. Performs any other related duties consistent with the general level, nature, functions and objectives |
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Position\Title |
Core Process |
Department |
Objective |
Core Functions |
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Certification |
Quality Assurance |
To conduct laboratory investigation and analyses on factors that affect quality of product. To assure quality of product by measuring and assessing the product against specific standards and procedures |
Assesses green beans to ensure that it meets the standards for appearance, grading, sizing, moisture content, color and defects Conducts chemical analyses of coffee Performs Organoleptic assessment of coffee, collate the findings of the panel of cuppers and prepare assessment reports Draws samples and prepares for dispatch to purchasers Advises and trains entities involved in brewing and serving Jamaican coffee such as hotels and restaurants to ensure the serving of good quality coffee Receives samples from local trade (roasted coffee); codes supplies for blind tests; collates findings and prepares reports |
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Position\Title |
Core Process |
Department |
Objective |
Core Functions |
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Certification |
Quality Assurance |
To assure quality of the product by measuring and assessing the product against specific given standards and procedures, thus maintaining the integrity of the product by conducting laboratory analysis and other related activities. |
Assesses the green coffee beans to ensure that it meets the standards for appearance, grading, sizing, moisture content, color and defects Performs sampling of green bean shipment Prepares samples and cupping reports Generates inspection certificates for roasted coffee Performs Organoleptic assessment
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Position\Title |
Core Process |
Department |
Objective |
Core Functions |
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Advisory |
Advisory Department |
To plan, organize, implement and monitor extension, agronomic and other allied activities in assigned area. To provide liaison support between the Regional Advisory Officer and farmers, the industry, stakeholders and other interested parties. |
Provides technical and advisory services to all aspects of coffee agronomy Participates in the development of programmes for coffee farmers and other stakeholders, within the assigned area Prepares an annual work plan for assigned area Promotes and ensures the safe and appropriate use of agricultural chemicals and equipment. Recommends and advises on procurement of pesticides, fertilizers, equipment and planting material Implements, monitors and gathers data from on the farm trials within the assigned area. Participates, plans and executes seminars, meetings, exhibitions and training days. Assists in investigations, enquiries, research, observations in collaboration with other officers and research institutions.
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Position\Title |
Core Process |
Department |
Objective |
Core Functions |
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Advisory |
Advisory Department |
To plan, schedule, implement and coordinate the delivery of extension/advisory services to coffee growers and other stakeholders in the industry. To monitor the implementation of all projects aimed at increasing coffee production. |
Prepares annual work plan and budget for the Region to include but not limited to:
Provides technical information to staff, farmers and other stakeholders especially as it relates to new and improved technologies in coffee production Investigates, researches and reports on complaints/reports made by farmers and/or any activity that may adversely affect coffee production Assigns and monitors activities of Officers under his/her control Co-ordinates and monitors activities within the region aimed at improving staff morale, accountability, leadership, adherence to policies and the like Responds to public request for information and provides support in communicating CIB’s regulatory role and responsibilities |
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Position\Title |
Core Process |
Department |
Objective |
Core Functions |
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Advisory |
Advisory Department |
To maintain day to day contact with the farmers. To provide information to the Regional Advisory Officer and to mobilize and motivate farmers.
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Assists in the transfer of technology to farmers Demonstrates the correct procedures for carrying out cultural practices in coffee Refers agronomic problems (e.g. disease outbreak) to the Regional Advisory Officer for further investigation and recommendation Collects relevant data from farms as prescribed Plans and carries out farm inspection visits after consulting with supervisor Logs and reports on production figures and estimates as requested Keeps a daily log of advisory activities and prepares periodic reports Assists in mounting displays for seminars, shows, exhibitions etc.
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Position\Title |
Core Process |
Department |
Objective |
Core Functions |
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Advisory |
Advisory Department |
To provide public relations, communication services, agronomical/technical advise. To coordinate and develop internal/external training programmes.
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Implements the National Farm Registration Programme Coordinates the National Crop Insurance on behalf of the Coffee Industry Board Ensures the development and sustainability of the Coffee Cooperative. Provides technical advice to farmers, stakeholders and organizations aimed at improving the quality and productivity of coffee Conducts training days, seminars, meetings and advises farmers, stakeholders on coffee programme and the general status of the coffee industry Promotes the image of the Coffee Industry Board through agricultural shows. |
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Position\Title |
Core Process |
Department |
Objective |
Core Functions |
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Auxiliary |
Research, Development & Environment |
To investigate and recommend solutions to problems identified during the growth, processing, handling and storage of coffee. To conduct laboratory and instrumental analyses and other related activities for research and monitoring purposes.
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Monitors coffee processing works with special emphasis on environmental impact and coffee quality Conducts special research projects (in collaboration with other departments) to derive data and/or other material to solve specific problems Monitors and tests for the presence of contaminants in green coffee through instrumental analysis Assists with the preparations for and represents the organization at promotional events and workshops/trade fairs/conferences etc Assists with the preparation of technical papers/brochures/flyers on coffee-related issues Assists with the general management of the research and environmental laboratory to include purchasing of equipment/material |
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Position\Title |
Core Process |
Department |
Objective |
Core Functions |
| Accountant\Procurement Officer |
Auxiliary |
Accounts |
To perform accounting and procurement functions in support of the efficient utilization of the financial resources. |
Inputs payroll data, checks for accuracy, finalizes and runs payrolls Prepares payroll-related cheques and disburses the same Reconciles sub-ledger to the general ledger and analyze G/L accounts. Reconciles the following bank accounts to bank statements:
Monitors the organization’s receivables; issues statements, debit/credit notes; prepares receipts |
| Position\Title | Core Process | Department | Objective | Core Functions |
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Auxiliary | Accounts |
To maintain effective support to the accounting and financial functions of the organization. |
Prepares invoices for shipping, cess charges and crop insurance premium Updates accounting software with relevant information Receives cheques and cash payments and issues receipts for the same Prepares bank lodgments Reconciles estimated invoices with actual shipping charges and prepares relevant document (debit/credit note) Prints accounts payable listing; requests approval and prepares cheques |
| Position\Title | Core Process | Department | Objective | Core Functions |
| Auxiliary | Accounts | To maintain effective support to the accounting and financial functions of the organization |
Receives cheques and cash payments and issues receipts for same Prepares bank lodgments Prepares purchase orders Obtain quotes for procurement purposes where necessary. Conduct physical check of inventory for submission. Maintain files for cheque payment vouchers, reports, customers, etc. |
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| Position\Title | Core Process | Department | Objective | Core Functions |
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Auxiliary to Certification |
Shipping and Warehousing |
To prepare and dispatch import and export documents in accordance with the Customs Act. To ensure that goods imported by the CIB are cleared efficiently |
Processes documents at the airport, wharves, post office, courier services to enable shipment of coffee Verifies and collects Bill of Lading from Shipping Line Prepares export and import documentation in accordance with the Customs Regulation or Act Clears goods from the wharves, airport, post offices etc Ensures inspection and final processing of coffee at Plant Quarantine and Customs
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Position\Title |
Core Process |
Department |
Objective |
Core Functions |
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Auxiliary to Certification |
Shipping and Warehousing |
To prepare and to dispatch export documents |
Prepares customs, and internal shipping export documents Books containers with shipping lines; book air shipments with airlines Prepares shipping details for the accounting department Scans all internal shipping documents for electronic storage Notifies relevant entities (shipper/buyer) of the intended and actual departure date of shipment
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Position\Title |
Core Process |
Department |
Objective |
Core Functions |
| Warehouse Foreman |
Auxiliary to Certification | Shipping and Warehousing |
To monitor activities in the warehouse, ie. receival and storage of coffee. To ensure that packages are properly labeled, weights are correct and that communication is maintained with the |
Receives coffee in warehouse; checks and verifies against delivery slip Ensures that barrels and bags are properly marked and that weights are correct Performs inventory on coffee in warehouse and maintains electronic log Co-ordinates and assists with the loading of containers; operates forklift
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Position\Title |
Core Process |
Department |
Objective |
Core Functions |
| Warehouse Personnel | Auxiliary to Certification | Shipping and Warehousing | To provide manual labour in loading export containers and loading and unloading of trucks with coffee shipment to airport |
Prepares and loads export containers Prepares and loads shipment on trucks for airport Unloads shipment for inspection at the airport Ensures that the warehouse and its environs are kept clean Verifies weight of bags and barrels delivered. |
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Position\Title |
Core Process |
Department |
Objective |
Core Functions |
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Receptionist/Telephone Operator
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Auxiliary |
Human Resource |
Operates the telephone switchboard to maintain effective communication internally and externally. Receives and directs visitors to appropriate department/personnel and provides information as necessary |
Answers and connects incoming calls to appropriate members of staff Makes telephone calls and delivers messages Maintains records of cellular and inter-parish calls Maintains records of telephone calls; prepares and submits statement of charges for personal calls Reports malfunctioning in telephone system to appropriate personnel and to the service provider and keeps a record of service requests and system downtime Develops in-depth knowledge of Coffee Industry Board’s operations and be able to effectively communicate this information to callers/visitors |
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Position\Title |
Core Process |
Department |
Objective |
Core Functions |
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Auxiliary |
Human Resource |
To provide refreshment for staff and visitors and to maintain kitchenette in a clean and tidy manner. To facilitate the smooth operation of the lunch concessionaire service |
Serves refreshment and lunches to meetings or members of staff as required. Washes utensils and maintains kitchenette in hygienic condition Cleans refrigerator, appliances and serving areas as required Takes lunch orders and sells lunch tickets Maintains record of lunch tickets sold Maintains record of lunches delivered
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Position\Title |
Core Process |
Department |
Objective |
Core Functions |
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Auxiliary |
Human Resource |
To ensure the timely delivery and collection of documents and supplies. To safely transport authorised personnel to and from designated locations. |
Collects and delivers documents and supplies as required Makes bank lodgments and enchases cheques Makes payments to institutions as requested Transports visitors and staff when required Makes purchases for the organization
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Position\Title |
Core Process |
Department |
Objective |
Core Functions |
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Auxiliary |
Human Resource |
To maintain and ensure the cleanliness and attractiveness of the physical surroundings of the property. |
Sweeps the premises Cultivates and maintains plants in outdoor settings Fertilizes, waters, weeds, transplants or thins plants in relevant areas Mixes and applies pesticides to maintain health of plants Mows lawns and prunes trees |
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Position\Title |
Core Process |
Department |
Objective |
Core Functions |
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Auxiliary service to all departments |
Corporate Communications |
To maintain an efficient documentation system by ensuring proper identification, storage, protection, and disposition of documents and records. To ensure the efficient reproduction and collation and transmittal of documents |
Classifies and files records/documents appropriately Facilitates access to records/documents by authorized persons Maintains and secures confidential files ensuring that they are handled only by authorized Officers Receives, logs and dispatches mail to relevant personnel Develops and maintains scrap book of news items on Coffee
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Position\Title |
Core Process |
Department |
Objective |
Core Functions |
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Auxiliary service to all departments |
Corporate Communications |
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Position\Title |
Core Process |
Department |
Objective |
Core Functions |
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Auxiliary |
Core & Non-Core Departments as per Org\Chart |
To effect organization, coordination and management of activities related to either Core or Non-core Departments through efficient administrative support. To assist in keeping the respective Managers abreast of industry best practices enabling them to play a dynamic role at the corporate level. To deliver superior customer service to employees in accordance with the Board’s standards |
Maintains an up-to-date diary for the Managers assigned, including scheduling meetings, compiling agendas, arranging discussion and background papers and briefings, researching files for information, liaison with staff as required. Facilitates effective communication between the Managers assigned and the Staff of the CIB. Attends meetings involving their respective manager and takes and prepares minutes; drafts agenda and circulates documents for meetings as directed; prepares and organizes the preparation of venue and refreshment as appropriate. Prepares and types letters, reports and memoranda and other documents as required; transmits facsimile messages and photocopies documents. Receives, sorts and logs correspondence, takes action as directed; exercises control over confidential documents; logs and despatches outgoing mail. Attends departmental meetings; takes and prepares minutes; informs staff of meetings, drafts agenda and circulates documents for meetings as directed by the Board Secretary; prepares and organizes the venue as appropriate; Accepts applications for Licensees and other customers\stakeholders; assists in the processing of the said applications by preparing letters to Relevant external entities\ Ministries and following up on same, prepares letters to applicants requesting further information if necessary, circulating application documents to and arranging meetings of various review committees etc. and issues applications and approval letters for same.
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Position\Title |
Core Process |
Department |
Objective |
Core Functions |
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Auxiliary, |
Corporate Communications |
To develop, analyze and maintain databases of data/information used within the Coffee Industry Board. To ensure optimum performance of the CIB’s Information Systems (data information) |
Acquires, prepares, collates and analyses industry data/information used by the CIB and external agencies as required (e.g. production and export data, domestic consumption, pricing, import data, ICO and other industry reports, customer perception surveys, newsletters, etc.) Monitors the use of external forms (electronic and paper) for data capture purposes Provides technical support to users of various application software
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Position\Title |
Core Process |
Department |
Objective |
Core Functions |
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Auxiliary and Technical Support |
Chief Operating Officer |
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ATTENTION: THE COFFEE INDUSTRY BOARD (CIB) WISHES TO INFORM THE PUBLIC, ESPECIALLY PERSONS IN THE COFFEE INDUSTRY, OF A REPORT OF FRAUDULENT ACTIVITY REGARDING THE USAGE OF SEVERAL FAKE EMAIL ADDRESSES OF CIB EMPLOYEES AND LICENSED COFFEE STAKEHOLDERS, BOTH LOCAL AND OVERSEAS Click for Details
